Job role

Front of House jobs in Australia

Front of house teams shape the guest experience, from the first greeting to the final bill. Find hosting, serving and floor-supervisor roles with venues across Australia and apply with one saved profile.

The role

What a front of house does

  • Greet and seat guests and manage bookings
  • Take orders and recommend menu items
  • Coordinate with kitchen and bar
  • Handle payments and resolve guest issues
  • Support floor setup and close-down

Career path

Typical progression runs from floor staff to senior waiter, team leader, floor manager and venue or restaurant manager.

Requirements

Qualifications and skills

Customer service

Strong communication and calm under pressure matter most, and experience helps.

RSA

Where alcohol is served, a Responsible Service of Alcohol (RSA) certificate is generally required in Australia.

POS familiarity

Experience with point-of-sale and reservation systems is valued.

FAQs

Front of House job questions

What is front of house?

Front of house means the guest-facing side of a venue: hosts, servers, bar and floor management, as opposed to the kitchen.

Do I need an RSA?

If the role involves serving alcohol you will generally need a current RSA certificate.

How much does the role pay?

Pay depends on the venue, your experience and employment type, and is usually set by the Hospitality Industry (General) Award or an enterprise agreement. Each job post shows the pay the venue has listed, and the Fair Work Ombudsman publishes current award rates.

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